Account & data deletion
This page explains how to delete your AI Pose Coach account and associated data, including if you no longer have access to the app.
Have an AI Pose Coach Pro subscription? Deleting your account does not cancel it, and you will keep being charged until you cancel. Cancel it in Google Play, before or after deleting your account: Google Play → profile icon → Payments & subscriptions → Subscriptions → AI Pose Coach Pro → Cancel subscription, or Manage subscription. You keep Pro until the end of the period you paid for.
Request deletion by email
If you cannot use the in-app option, email us from the address linked to your account:
Include:
- Subject line: AI Pose Coach account deletion request
- The email address used to sign up (or the Google / X account email you signed in with)
- Optional: your display name in the app
If you have an active Pro subscription, please also cancel it in Google Play (link above). Deleting your account does not cancel it.
We will verify ownership and delete the account and associated data. Typical turnaround is within 7 days (often sooner). You will get a confirmation email when deletion is complete.
Delete some data without deleting your account
- Settings → Reset app data: deletes your profile details (including age, body measurements and injuries), plans, workout history, statistics, favorites, notes, and profile photo from your device and our cloud, then signs you out. Your sign-in account is kept.
- Edit profile → Remove photo: deletes your profile photo from your device and our cloud.
- Plan Adjust → Injuries & limitations: change or clear your injury information.
What is deleted
- Your account credentials and sign-in identity (email, login)
- Your profile (name, age, gender, height, weight, goals, preferences, injuries and limitations)
- Workout plans, workout sessions, sets and form scores, daily statistics, favorites, and exercise notes
- Profile photos stored in our cloud
- Local app data on your device after you delete the account or uninstall
What is not deleted by account deletion
- Your Google Play subscription. Deleting your account does not cancel it. Cancel it in Google Play as described above.
- Google Play purchase records. Kept by Google under its own policies.
- Subscription records held by RevenueCat, our subscription provider. Kept as long as needed for refunds, chargebacks, tax and legal obligations, then deleted. To request earlier deletion, email edgeai42@gmail.com.
- Saved workout videos in your device's Gallery (Movies/PoseCorrection). They are stored on your device, not in our cloud. Delete them in your Gallery app.
- Diagnostic data already sent to Firebase (crash reports and performance traces). It is not linked to your account or email and expires on Firebase's retention schedule (crash data up to 90 days).
- Database backups: we do not currently keep database backups on our cloud plan, so deleted account data is removed from our live database and is not retained in a backup copy.
- Records we must keep temporarily for legal, security, or fraud-prevention reasons, if any.